Frequently Asked Questions
Everything you need to know about your iQIBLA experience
What is the typical shipping time for international orders?
We offer worldwide shipping with an average delivery time of 7 to 14 business days, depending on your location and customs processing.
Does my iQIBLA device come with a warranty?
Yes, all iQIBLA electronic products come with a 1-year limited warranty covering manufacturing defects and hardware malfunctions.
How do I sync my smart ring with the mobile application?
Download the iQIBLA Life app, enable Bluetooth on your smartphone, and follow the on-screen instructions to pair your device for real-time data synchronization.
What is your return policy if I am not satisfied?
We offer a 30-day return policy for unused items in their original packaging. Please contact our support team to initiate a return authorization.
Are iQIBLA smart rings water-resistant?
Our devices are designed with high-grade water resistance suitable for daily activities like hand washing; however, we recommend avoiding deep-sea diving or prolonged submersion.
Which payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and localized secure payment gateways to ensure a safe checkout process.